Sam Jones Sam Jones's Profile Page

Sam Jones Sam Jones

0 Course Enrolled • 0 Course Completed

Biography

SAP C-C4H56-2411 Quiz - C-C4H56-2411 Studienanleitung & C-C4H56-2411 Trainingsmaterialien

Mit Hilfe der Schulungsunterlagen zur SAP C-C4H56-2411 Zertifizierungsprüfung können Sie ganz schnell und leicht die Prüfung bestehen. Das haben viele Kandidaten uns gesagt. Mit den Schulungsunterlagen zur SAP C-C4H56-2411 Zertifizierungsprüfung können Sie Ihre Gedanken ordnen und sich ganz gelassen auf die Prüfung vorbereiten. Das reduziert nicht nur Stress, sonder hilft Ihnen, die SAP C-C4H56-2411 Prüfung zu bestehen. ZertPruefung hat auch kostenlose Fragen und Antworten als Probe. Meines Erachtens nach können Sie die Demo zuerst benutzen, dann wird sie Ihnen ganz passen. Sie werden selber ihre Wirkung kennen.

SAP C-C4H56-2411 Prüfungsplan:

Thema
Einzelheiten

Thema 1

Personalization and Extensibility: This part assesses the expertise of a Solution Customization Expert and involves managing personalization, extension fields, validations, and determinations. It looks at how users can tailor and extend the system to meet specific business needs.

Thema 2

Communication Channels: This section is intended for a Communication Solutions Specialist and covers the configuration of the Agent Desktop for Computer Telephony Integration (CTI) and Interaction Center processes. It also includes setting up the email communication channel for inbound and outbound scenarios.

Thema 3

Managing Clean Core: This part of the exam is designed for a Platform Optimization Lead and focuses on evaluating and applying clean core principles to customer experience solutions. It measures the ability to maximize business process agility, reduce adaptation efforts, and accelerate innovation.

Thema 4

Master Data: This part evaluates the knowledge of a Data Management Specialist and focuses on setting up master data within the system. It includes configuring essential entities such as Account, Contact, Product, Organization, and employees to support business operations.| User Management: This domain tests the abilities of an Access Control Manager and involves managing the creation of users and business roles, including assigning the appropriate authorizations. It ensures the secure and efficient administration of user access within the platform.

Thema 5

Cases: This domain measures the skills of a Business Process Analyst and focuses on the configuration of document types, party roles, status schemas, and business flows. It evaluates the understanding of case management and process structuring within the system.

Thema 6

Service Elements: This part of the exam is designed for a Service Process Designer and covers the configuration of Service Level Agreements (SLAs), categories, and case routing. It assesses the ability to define and manage service elements that impact customer support workflows.

Thema 7

Scenario Based Questions: This section evaluates the problem-solving abilities of a Solution Consultant and presents questions based on fictional scenarios to test comprehensive knowledge of SAP Service Cloud Version 2 in real-world contexts.

>> C-C4H56-2411 Prüfungs <<

SAP C-C4H56-2411 Lernressourcen - C-C4H56-2411 Dumps

ZertPruefung hat die spezielle Schulungsunterlagen zur SAP C-C4H56-2411 Zertifizierungsprüfung. Sie können mit wenig Zeit und Geld Ihre IT-Fachkenntnisse in kurzer Zeit verbessern und somit Ihre Fachkenntnisse und Technik in der IT-Branche beweisen. Die Kurse von ZertPruefung werden von den Experten nach ihren Kenntnissen und Erfahrungen für die SAP C-C4H56-2411 Zertifizierungsprüfung bearbeitet

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 C-C4H56-2411 Prüfungsfragen mit Lösungen (Q68-Q73):

68. Frage
For which objects can you utilize categories in service catalogs? Note: There are 2 correct answers to this question.

A. Registered products
B. Cases
C. Tasks
D. Phone calls

Antwort: B,C

Begründung:
In SAP Service Cloud V2, categories in service catalogs are used to organize and manage service-related objects. Tasks and Cases can utilize service catalog categories to classify and streamline service processes, such as assigning SLAs or routing cases. According to SAP documentation, "Service catalog categories can be applied to Tasks and Cases to support service level determination and case management." Phone calls (B) are interactions, not categorized via service catalogs. Registered products (D) are managed under installed bases, not service catalogs.
Reference:
SAP Help Portal: Service Catalog Configuration in SAP Service Cloud V2
SAP Community: Service Catalog Usage

69. Frage
Which actions are necessary to use installed bases in cases? Note: There are 2 correct answers to this question.

A. At least one registered product must be assigned to the installed base.
B. The installed base must be set to active status.
C. A customer needs to be assigned to the installed base.
D. An active service contract must be added to the installed base.

Antwort: C,D

70. Frage
Which objects can you configure for registered products?

A. Warranty Type
B. Functional Location Source
C. Custom Party Roles
D. Installed Base Types

Antwort: A

Begründung:
In SAP Service Cloud V2, Warranty Type is a configurable object for registered products, allowing administrators to define warranty details such as duration and coverage, which are then associated with registered products. According to SAP documentation, "Warranty types can be configured and assigned to registered products to manage service entitlements." Installed Base Types (A) are configured for installed bases, not registered products directly. Functional Location Source (C) is relevant in SAP S/4HANA, not Service Cloud V2. Custom Party Roles (D) are used for case routing or relationships, not registered product configuration.
Reference:
SAP Help Portal: Registered Products and Warranty Management
SAP Community: Product Configuration in SAP Service Cloud

71. Frage
Which of the following actions do you need to perform to receive inbound calls in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A. Purchase an additional CTI license.
B. Deactivate Live Activity Center.
C. Use a CTI widget to connect the CTI solution.
D. Activate the native CTI.

Antwort: C,D

Begründung:
To receive inbound calls in SAP Service Cloud V2, administrators must activate the native CTI (Computer Telephony Integration) to enable telephony capabilities. Additionally, a CTI widget must be used to connect the CTI solution to the Agent Desktop, allowing agents to handle calls. According to SAP documentation, "Activating native CTI and configuring the CTI widget are required to enable inbound call handling." Deactivating Live Activity Center (A) is not relevant to inbound calls. Purchasing an additional CTI license (D) may depend on the provider but is not a mandatory configuration step.
Reference:
SAP Help Portal: CTI Configuration in SAP Service Cloud V2
SAP Community: Inbound Call Setup

72. Frage
You want to assign employees to multiple organizational units. Which action needs to be performed to achieve this?

A. Assign employees directly to different organizational objects.
B. Acquire an additional license for the required add-on.
C. Enable the Primary flag in the organization unit.
D. Assign the employee at company level.

Antwort: A

73. Frage
......

Warum sind die Fragenkataloge zur SAP C-C4H56-2411 Zertifizierungsprüfung von ZertPruefung beliebter als die anderen? Erstens: Ressonanz. Wir müssen die Bedürfnisse der Kandidaten kennen, und umfassender als andere Websites. Zweitens: Spezialität. Um unsere Angelegenheiten zu erledigen, müssen wir alle unwichtigen Chancen aufgeben. Drittens: Man wird vielleicht eine Sache nach ihrem Aussehen beurteilen. Vielleicht haben wir die besten Produkte von guter Qualität. Aber wenn wir sie in einer kitschig Weise repräsentieren, werden Sie sicher zu den kitschigen Produkten gehören. Hingegen repräsentieren wir sie in einer fachlichen und kreativen Weise werden wir die besten Effekte erzielen. Die Fragenkataloge zur SAP C-C4H56-2411 Zertifizierungsprüfung von ZertPruefung sind solche erfolgreichen Fragenkataloge.

C-C4H56-2411 Lernressourcen: https://www.zertpruefung.ch/C-C4H56-2411_exam.html